API Blocked by virusscanners

Incident Report for Tribe CRM

Resolved

Feedback from customers reports that the workarround solves the problem.

Posted Dec 03, 2024 - 14:08 CET

Monitoring

We created a workarround for the url used to access the API. The effect is being monitored.

Posted Dec 03, 2024 - 12:09 CET

Identified

Safe web browsing options from the virusscanners from Norton, Avast and AVG have tagged the url's api.tribecrm.nl and api2.tribecrm.nl to be unsafe. At this moment it is unclear why this is done, contact with the virusscanner manufactor is impossible and delisting is a proces that takes more then a week. We're trying to find the root cause of this issue and are working on workarrounds.

Posted Dec 03, 2024 - 10:23 CET

This incident affected: Tribe CRM API.